Privacy Policy
Privacy Policy: Last updated 22/09/2025
Delivering Practical Working Solutions Ltd (“DPW Solutions”, “we”, “us”, “our”) is committed to protecting and respecting your privacy. This Privacy Policy explains how we collect, use, and safeguard your personal information in line with the UK General Data Protection Regulation (UK GDPR).
Who We Are
DPW Solutions is a consultancy supporting organisations with strategy, delivery, and people development.
Registered office: [Insert Company Address]
Company number: [Insert Number]
For privacy enquiries, please contact: info@dpw-solutions.com
Data We Collect
We may collect and process the following personal data:
- Name
- Email address
- Phone number
- Work address
We collect this data when you:
- Complete a contact form on our website
- Communicate with us directly by email or phone
- Subscribe to our newsletters or marketing updates
How We Use Your Data
We use your personal data for the following purposes:
- Responding to enquiries
- Delivering our services
- Sending newsletters and marketing updates (if you have opted in — you may unsubscribe at any time)
We will never sell or share your data with third parties for marketing purposes.
Legal Basis for Processing
We rely on the following lawful bases under the UK GDPR:
- Contract – when processing data necessary to deliver our services.
- Legitimate interests – when responding to enquiries.
- Consent – when sending newsletters or marketing updates.
Cookies & Analytics
Our website uses cookies and Google Analytics to understand how visitors use our site. These tools may collect information such as your IP address, browser type, and browsing behaviour.
- You can control cookies through your browser settings.
- Google Analytics may transfer data outside the UK/EU. Please see Google’s Privacy Policy for more details: https://policies.google.com/privacy
Data Retention
We keep your personal data only as long as necessary:
- Enquiry data: up to 12 months after your enquiry, unless a client relationship begins.
- Client/service data: for as long as legally required (e.g. invoices are retained for 6 years under UK tax law).
- Marketing data: until you unsubscribe or withdraw consent.
Data Sharing
We do not share your personal data with third parties, except where required by law or where necessary for website hosting and analytics.
International Data Transfer
While we do not share your personal data, our use of Google Analytics may involve the transfer of certain information outside the UK/EU. We ensure appropriate safeguards are in place.
Your Rights
Under UK GDPR, you have the right to:
- Access the personal data we hold about you
- Request correction of inaccurate data
- Request erasure of your data
- Object to or restrict processing
- Withdraw consent at any time (for marketing)
- Request a copy of your data in a portable format
To exercise any of these rights, please contact us at info@dpw-solutions.com
Contact Us
If you have any questions about this Privacy Policy or how we handle your data, please contact us at:
Delivering Practical Working Solutions Ltd
Email: info@dpw-solutions.com
Address: 32 Station Road, Rainham, Kent, ME8 7PH
If you are not satisfied with our response, you have the right to lodge a complaint with the Information Commissioner’s Office (ICO): https://www.ico.org.uk